FAQ
Q: What products do you offer?
A: We offer a variety of home decoration products, including candles, picture frames, wall art, and more. Please visit our website to view our full product selection.
Q: Can I customize my order?
A: Yes, we offer customization options such as logo imprinting, engraving, and personalized packaging. Our team will work with you to ensure that your branding and messaging are consistent across all products.
Q: How do I place an order?
A: To place an order, please visit our website and add the desired products to your cart. You can then proceed to checkout and provide your shipping and payment information.
Q: How long does it take to process an order?
A: We process orders within 1-2 business days of receiving them. Orders received on weekends or holidays will be processed on the next business day.
Q: What is your shipping policy?
A: We offer shipping via USPS, UPS, or FedEx. Shipping rates are calculated based on the weight of your order and the shipping destination. Standard shipping usually takes 3-5 business days, while expedited shipping can take 1-2 business days.
Q: Do you offer international shipping?
A: At this time, we only ship within the United States. We do not offer international shipping.
Q: What is your return policy?
A: We accept returns for unused and unopened items within 30 days of the purchase date. To initiate a return, please contact us through our website contact form or at the address provided on our website. You will be responsible for the cost of return shipping.
Q: Do you offer corporate gifting services?
A: Yes, we offer corporate gifting services. Please visit our website or contact us for more information.
Q: Do you offer bulk discounts?
A: Yes, we offer discounts on bulk orders. Please contact us for pricing and availability.
Q: How can I contact customer service?
A: You can contact us through our website contact form or at the address provided on our website. Our customer service team will be happy to assist you with any questions or concerns.